TY - JOUR
T1 - Does university playfulness climate matter? A testing of the mediation model of emotional labour
AU - Zhou, Fei
AU - Wang, Na
AU - Wu, Yenchun Jim
N1 - Publisher Copyright:
© 2018, © 2018 Informa UK Limited, trading as Taylor & Francis Group.
PY - 2019/3/4
Y1 - 2019/3/4
N2 - This study investigated 150 university lecturers from the perspective of their emotional labour, focusing on the effect of a playful climate on lecturers’ innovation intention and job engagement. A structural equation model analysis determined the following: is positively related to lecturers’ strategies of deep acting and expression of natural emotions, but its effect on surface action is not significant; deep acting partially mediates between university playfulness climate and innovation intention, and the expression of natural emotions partially mediates between university playfulness climate and job engagement. This study expands our knowledge regarding the effect of emotional labour on lecturers’ individual positive performance and enriches our understanding of the effect of playfulness climate on teaching activities.
AB - This study investigated 150 university lecturers from the perspective of their emotional labour, focusing on the effect of a playful climate on lecturers’ innovation intention and job engagement. A structural equation model analysis determined the following: is positively related to lecturers’ strategies of deep acting and expression of natural emotions, but its effect on surface action is not significant; deep acting partially mediates between university playfulness climate and innovation intention, and the expression of natural emotions partially mediates between university playfulness climate and job engagement. This study expands our knowledge regarding the effect of emotional labour on lecturers’ individual positive performance and enriches our understanding of the effect of playfulness climate on teaching activities.
KW - University playfulness climate
KW - emotional labour
KW - emotional regulation
KW - innovation intention
KW - job engagement
UR - http://www.scopus.com/inward/record.url?scp=85044319853&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85044319853&partnerID=8YFLogxK
U2 - 10.1080/14703297.2018.1453854
DO - 10.1080/14703297.2018.1453854
M3 - Article
AN - SCOPUS:85044319853
SN - 1470-3297
VL - 56
SP - 239
EP - 250
JO - Innovations in Education and Teaching International
JF - Innovations in Education and Teaching International
IS - 2
ER -