Derivations of information technology strategies for enabling the cloud based banking service by a hybrid MADM framework

Chi Yo Huang*, Wei Chang Tzeng, Gwo Hshiung Tzeng, Ming Cheng Yuan

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)

Abstract

The cloud computing has emerged and become one of the most influential information technology (IT) development trends recently. The cloud computing can be used to enhance the operation efficiency and reduce the operating cost concurrently for firms in general and financial institutes in special. Albeit the cloud computing seems attractive to banking services from the aspects of cost minimization, service value maximization, and thus, competitive advantage achievement, barriers still exist for the introduction of cloud computing by banks. In order to enable the cloud based banking services, IT strategies should be introduced for overcoming the obstacles, including the security, system configuration, and other related issues. Based on the empirical study results by surveying an expert from one of the Taiwanese leading banks, the rapid deployment strategy, the multi-tenant technology, and huge data processing capabilities were regarded as the most important strategies.

Original languageEnglish
Title of host publicationIntelligent Decision Technologies - Proceedings of the 3rd International Conference on Intelligent Decision Technologies, IDT'2011
Pages123-134
Number of pages12
DOIs
Publication statusPublished - 2011
Event3rd International Conference on Intelligent Decision Technologies, IDT'2011 - Piraeus, Greece
Duration: 2011 Jul 202011 Jul 22

Publication series

NameSmart Innovation, Systems and Technologies
Volume10 SIST
ISSN (Print)2190-3018
ISSN (Electronic)2190-3026

Other

Other3rd International Conference on Intelligent Decision Technologies, IDT'2011
Country/TerritoryGreece
CityPiraeus
Period2011/07/202011/07/22

Keywords

  • Cloud based banking services
  • Cloud computing
  • Information technology
  • Multiple criteria decision making (MCDM)

ASJC Scopus subject areas

  • Decision Sciences(all)
  • Computer Science(all)

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