Building a classification model for physician recommender service based on needs for physician information

Ming-Hsin Chiu, Wei Chung Cheng

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This study aimed to analyze the questions asking for recommendations for doctors collected from Health category of Yahoo Answers. Questions of such implicitly describe the physician information needs in situations where choosing a new physician who fits the patients’ expectation is a top priority. 400 questions were analyzed qualitatively to induce the attributes of the articulated physician information needs of patients and caregivers of eight medical specialties. The attributes were categorized into physician-related, patient-related, illness and disease-related, and institution and procedural-related. The attributes inform practice in designing systems for context-based classification model for physician recommender service.

Original languageEnglish
Title of host publicationHCI in Business, Government, and Organizations
Subtitle of host publicationInformation Systems - 3rd International Conference, HCIBGO 2016 and Held as Part of HCI International 2016, Proceedings
EditorsChuan-Hoo Tan, Fiona Fui-Hoon Nah
PublisherSpringer Verlag
Pages28-38
Number of pages11
ISBN (Print)9783319393988
DOIs
Publication statusPublished - 2016 Jan 1
Event3rd International Conference on HCI in Business, Government, and Organizations, HCIBGO 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016 - Toronto, Canada
Duration: 2016 Jul 172016 Jul 22

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9752
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other3rd International Conference on HCI in Business, Government, and Organizations, HCIBGO 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016
CountryCanada
CityToronto
Period16/7/1716/7/22

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Keywords

  • Classification model
  • Information needs
  • Physician information
  • Physician recommender service

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

Chiu, M-H., & Cheng, W. C. (2016). Building a classification model for physician recommender service based on needs for physician information. In C-H. Tan, & F. F-H. Nah (Eds.), HCI in Business, Government, and Organizations: Information Systems - 3rd International Conference, HCIBGO 2016 and Held as Part of HCI International 2016, Proceedings (pp. 28-38). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9752). Springer Verlag. https://doi.org/10.1007/978-3-319-39399-5_3