TY - JOUR
T1 - Assessing the effect of organic-food short storytelling on consumer response
AU - Nie, Yong You
AU - Liang, Austin Rong Da
AU - Chen, Dun Ji
N1 - Publisher Copyright:
© 2017 Informa UK Limited, trading as Taylor & Francis Group.
PY - 2017/12/10
Y1 - 2017/12/10
N2 - This study explores the influence of organic food storytelling on consumer response. A random sampling method was used to select organic food retail stores and markets, and then collected 578 valid samples by a quota sampling method. Four storytelling types, including individual story, environmental story, price story, and food therapy story, were based on interview results. Based on partial least squares results, organic food storytelling indeed led consumers to prefer natural food, with food therapy storytelling being the most important factor that influenced their preference for natural food. This was followed by environmental story, price story, with the individual story being the last one. Except for the individual story type, the other three story types established more positive consumer attitudes toward organic food. The preference for natural food increased consumers’ purchase intention, followed by attitude toward organic food, and finally by individual story.
AB - This study explores the influence of organic food storytelling on consumer response. A random sampling method was used to select organic food retail stores and markets, and then collected 578 valid samples by a quota sampling method. Four storytelling types, including individual story, environmental story, price story, and food therapy story, were based on interview results. Based on partial least squares results, organic food storytelling indeed led consumers to prefer natural food, with food therapy storytelling being the most important factor that influenced their preference for natural food. This was followed by environmental story, price story, with the individual story being the last one. Except for the individual story type, the other three story types established more positive consumer attitudes toward organic food. The preference for natural food increased consumers’ purchase intention, followed by attitude toward organic food, and finally by individual story.
KW - Food retailer
KW - attitude
KW - preference for natural food
KW - purchase intention
KW - storytelling design
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U2 - 10.1080/02642069.2017.1371143
DO - 10.1080/02642069.2017.1371143
M3 - Article
AN - SCOPUS:85029534215
SN - 0264-2069
VL - 37
SP - 968
EP - 985
JO - Service Industries Journal
JF - Service Industries Journal
IS - 15-16
ER -