Approaches for Developing Intercultural Competence

An Extended Learning Model With Implications From Cultural Neuroscience

Research output: Contribution to journalReview article

Abstract

In today’s workplace, organizations invest widely in intercultural training programs to develop leaders’ and employees’ abilities to function effectively overseas or in a culturally diverse work environment. However, these training programs are often perceived as ineffective or are even occasionally suspected of increasing the biases between groups from varied backgrounds. Faced with such results, the emerging field of cultural neuroscience has provided a biological perspective to explain the contradictions between training goals and outcomes. This article first discusses the prevailing training approaches and reviews recent studies in cultural neuroscience to explore neural reasons for certain cultural behaviors. It then identifies three implications from this review and presents an extended experiential learning model. Finally it provides three suggestions for intercultural training design.

Original languageEnglish
Pages (from-to)158-175
Number of pages18
JournalHuman Resource Development Review
Volume16
Issue number2
DOIs
Publication statusPublished - 2017 Jun 1

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Intercultural training
Intercultural competence
Training program
Neuroscience
Employees
Work place
Work environment

Keywords

  • adult learning
  • change (individual)
  • experiential learning
  • psychological theory
  • training and development

ASJC Scopus subject areas

  • Organizational Behavior and Human Resource Management

Cite this

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