Analyzing the building and using situations of e-learning platform: From total quality management and knowledge management perspectives

Meng Shan Tsai, Meng Chen Tsai, Chi Cheng Chang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This study aimed to discuss the building and using situations of e-learning platform, and treated total quality management and knowledge management as the theoretical foundations. The two teachers worked in the same college, and used this platform to teach students. This study was a qualitative research, both teachers had to answer 10 propositions, and the data collection method was semi-structured interview. The results included three parts: before using, using, and after using e-learning platform, which were analyzed by TQM, knowledge innovation, and knowledge sharing, respectively. The first part explained the process of building this platform; the second described that both teachers confronted difficulties, and the third depicted the approaches of the interactions between teacher and students. However, both teachers obtained different learning effects. The first teacher got the poor learning effects of the students, but the second got the well learning effects.

Original languageEnglish
Title of host publication2012 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2012
PublisherIEEE Computer Society
Pages1815-1819
Number of pages5
ISBN (Print)9781467329453
DOIs
Publication statusPublished - 2012 Jan 1
Externally publishedYes
Event2012 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2012 - Hong Kong, China
Duration: 2012 Dec 102012 Dec 13

Other

Other2012 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2012
CountryChina
CityHong Kong
Period12/12/1012/12/13

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Keywords

  • E-learning
  • knowledge management
  • total quality management

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)
  • Industrial and Manufacturing Engineering
  • Safety, Risk, Reliability and Quality

Cite this

Tsai, M. S., Tsai, M. C., & Chang, C. C. (2012). Analyzing the building and using situations of e-learning platform: From total quality management and knowledge management perspectives. In 2012 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2012 (pp. 1815-1819). [6838060] IEEE Computer Society. https://doi.org/10.1109/IEEM.2012.6838060