TY - JOUR
T1 - An investigation of Taiwan University students' perceptions of online academic help seeking, and their web-based learning self-efficacy
AU - Cheng, Kun Hung
AU - Tsai, Chin Chung
N1 - Funding Information:
Funding of this research work is supported by National Science Council , Taiwan, under grant numbers NSC 98-2511-S-011-005-MY3 and 99-2631-S-011-001 .
PY - 2011/7
Y1 - 2011/7
N2 - This study was conducted to investigate Taiwan University students' perceptions (including experience, confidence and preference) of online academic help seeking (OAHS) and students' level of web-based learning self-efficacy (WLSE). Two instruments, OAHS questionnaire, consisting of information searching, formal and informal query scales, and WLSE questionnaire, including general and functional scales, were then validated through collecting the responses from 300 university students. Results indicate reciprocal relations between experience, confidence and preference in students' online academic help seeking behaviors. Students' academic help seeking behaviors were related to their general self-efficacy in a web-based course setting. Students' functional WLSE was related to their perceptions of information searching for OAHS. Findings of this study also imply that students' experience of seeking help from informal online channels is prominent when they participate in a web-based course.
AB - This study was conducted to investigate Taiwan University students' perceptions (including experience, confidence and preference) of online academic help seeking (OAHS) and students' level of web-based learning self-efficacy (WLSE). Two instruments, OAHS questionnaire, consisting of information searching, formal and informal query scales, and WLSE questionnaire, including general and functional scales, were then validated through collecting the responses from 300 university students. Results indicate reciprocal relations between experience, confidence and preference in students' online academic help seeking behaviors. Students' academic help seeking behaviors were related to their general self-efficacy in a web-based course setting. Students' functional WLSE was related to their perceptions of information searching for OAHS. Findings of this study also imply that students' experience of seeking help from informal online channels is prominent when they participate in a web-based course.
KW - Formal query
KW - Informal query
KW - Information searching
KW - Online academic help seeking
KW - Web-based learning self-efficacy
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U2 - 10.1016/j.iheduc.2011.04.002
DO - 10.1016/j.iheduc.2011.04.002
M3 - Article
AN - SCOPUS:79955970371
VL - 14
SP - 150
EP - 157
JO - Internet and Higher Education
JF - Internet and Higher Education
SN - 1096-7516
IS - 3
ER -