A computer-assisted collaborative approach for developing enterprise e-Training courses on the internet

Po Han Wu, Gwo Jen Hwang, Hui N. Chu, Chin Chung Tsai, Yueh Min Huang

Research output: Contribution to journalArticle


Most e-Training programs of enterprises were mainly developed by senior employees who have plenty of knowledge and experience; therefore, it becomes a challenging issue to efficiently and effectively translate the knowledge and experience of the engineers to computerized subject materials, especially for those who are not experienced teachers. In addition, to develop an eTraining course, personal ignorance or incorrect concepts might significantly affect the quality of the course if only a single employee is asked to develop the subject materials. To cope with this problem, a multi-expert e-Training course design model is proposed, and a computer-assisted eTraining course development system has been implemented accordingly. Moreover, a practical application has shown that the innovative approach not only can improve the quality of the eTraining courses, but also help experienced employees to well organize their domain knowledge.

Original languageEnglish
Pages (from-to)319-340
Number of pages22
JournalJournal of Research and Practice in Information Technology
Issue number4
Publication statusPublished - 2009 Nov 1
Externally publishedYes



  • Computer-supported collaborative work
  • Delphi method
  • e-Training
  • Information technology-enhanced learning

ASJC Scopus subject areas

  • Software
  • Management Information Systems
  • Information Systems
  • Hardware and Architecture
  • Computer Networks and Communications

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