從顧客關係管理的角度探討服務品質－以台北都會區大眾捷運系統為例

采汝謝

Research output: Contribution to journal › Article › peer-review

Cite this

@article{e144a44afe6d4ae89f0c5b93aea0e426,

title = "從顧客關係管理的角度探討服務品質－以台北都會區大眾捷運系統為例",

author = "謝采汝",

year = "2004",

language = "繁體中文",

volume = "40",

journal = "品質月刊",

issn = "1017-3692",

publisher = "中華民國品質學會&Airiti Press Inc.",

number = "10",

}