Calculated based on number of publications stored in Pure and citations from Scopus
Calculated based on number of publications stored in Pure and citations from Scopus
Calculated based on number of publications stored in Pure and citations from Scopus
20112024

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  • 2011

    Internal service: Drivers of (dis)satisfaction in the Chinese context

    Stanworth, J. O., Edvardsson, B. & Hsu, R. S. W., 2011, Proceedings - 2011 International Joint Conference on Service Sciences, IJCSS 2011. p. 84-88 5 p. 5960268. (Proceedings - 2011 International Joint Conference on Service Sciences, IJCSS 2011).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution