Projects per year
Personal profile
Research Interests
Customer Relationship Management, Logistics Management
Education
PhD, Business Administration, Washington State University
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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Collaborations and top research areas from the last five years
Projects
- 1 Finished
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從社會資本的觀點探討供應鏈買方績效的影響原因
2018/08/01 → 2019/07/31
Project: Government Ministry › Ministry of Science and Technology
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Examining the impact of pharmacist professionalism and celebrity endorsers on dietary supplement purchase intention: the moderating role of product knowledge
Chou, S., Chen, C. W. & Shen, Z. L., 2024 Oct 17, In: International Journal of Pharmaceutical and Healthcare Marketing. 18, 4, p. 603-620 18 p.Research output: Contribution to journal › Article › peer-review
4 Citations (Scopus) -
When social media meets low-cost airlines: Will customer engagement increase customer loyalty?
Chou, S., Chen, C. W. & Wong, M., 2023 Mar, In: Research in Transportation Business and Management. 47, 100945.Research output: Contribution to journal › Article › peer-review
12 Citations (Scopus) -
Flexibility, collaboration and relationship quality in the logistics service industry: An empirical study
Chou, S., Chen, C. W. & Kuo, Y. T., 2018, In: Asia Pacific Journal of Marketing and Logistics. 30, 3, p. 555-570 16 p.Research output: Contribution to journal › Article › peer-review
27 Citations (Scopus) -
The influences of relational benefits on repurchase intention in service contexts: the roles of gratitude, trust and commitment
Chou, S. & Chen, C. W., 2018 Jun 4, In: Journal of Business and Industrial Marketing. 33, 5, p. 680-692 13 p.Research output: Contribution to journal › Article › peer-review
65 Citations (Scopus) -
Supply chain coordination: an inventory model for single-period utility product under fuzzy demand
Chou, S. & Chen, C. W., 2017 Jan 1, In: International Journal of Advanced Manufacturing Technology. 88, 1-4, p. 585-594 10 p.Research output: Contribution to journal › Article › peer-review
5 Citations (Scopus)
Press/Media
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物流服務商如何強化其策略性顧客關係品質? 資源基礎論與關係行銷的整合觀點
2020/04/20
1 item of Media coverage
Press/Media: research_highlight › Humanities and Social Science