Projects per year
Personal profile
Research Interests
Customer Relationship Management, Logistics Management
Education
PhD, Business Administration, Washington State University
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Dive into the research topics where Shih-Yu Chou is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Projects
- 1 Finished
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從社會資本的觀點探討供應鏈買方績效的影響原因
2018/08/01 → 2019/07/31
Project: Government Ministry › Ministry of Science and Technology
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When social media meets low-cost airlines: Will customer engagement increase customer loyalty?
Chou, S., Chen, C. W. & Wong, M., 2023 Mar, In: Research in Transportation Business and Management. 47, 100945.Research output: Contribution to journal › Article › peer-review
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Flexibility, collaboration and relationship quality in the logistics service industry: An empirical study
Chou, S., Chen, C. W. & Kuo, Y. T., 2018, In: Asia Pacific Journal of Marketing and Logistics. 30, 3, p. 555-570 16 p.Research output: Contribution to journal › Article › peer-review
20 Citations (Scopus) -
The influences of relational benefits on repurchase intention in service contexts: the roles of gratitude, trust and commitment
Chou, S. & Chen, C. W., 2018 Jun 4, In: Journal of Business and Industrial Marketing. 33, 5, p. 680-692 13 p.Research output: Contribution to journal › Article › peer-review
45 Citations (Scopus) -
Supply chain coordination: an inventory model for single-period utility product under fuzzy demand
Chou, S. & Chen, C. W., 2017 Jan 1, In: International Journal of Advanced Manufacturing Technology. 88, 1-4, p. 585-594 10 p.Research output: Contribution to journal › Article › peer-review
3 Citations (Scopus) -
Female online shoppers: Examining the mediating roles of e-satisfaction and e-trust on e-loyalty development
Chou, S., Chen, C. W. & Lin, J. Y., 2015 Aug 3, In: Internet Research. 25, 4, p. 542-561 20 p.Research output: Contribution to journal › Article › peer-review
89 Citations (Scopus)
Press/Media
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物流服務商如何強化其策略性顧客關係品質? 資源基礎論與關係行銷的整合觀點
2020/04/20
1 item of Media coverage
Press/Media: research_highlight › Humanities and Social Science